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Insurance News

Insurers Face Intense Scrutiny Over Quake Claim Rejections Insurers Face Intense Scrutiny Over Quake Claim Rejections
21 Nov 2024: Paige Estritori

In recent months, Muswellbrook, a town in New South Wales, has experienced a series of earthquakes that have left residents grappling with both physical destruction and emotional distress. Criticism is mounting against insurers as more than 600 claims have emerged, following these seismic events, yet many remain unresolved or denied. - read more
AI Regulations: A Web of Complications AI Regulations: A Web of Complications
20 Nov 2024: Paige Estritori

The Insurance Council of Australia (ICA) has raised concerns about the potential fallout from a fragmented regulatory approach to artificial intelligence and automated decision-making in the industry. There is fear that this patchwork of reforms could result in conflicting requirements, heavier compliance burdens, and increased industry confusion. - read more
APRA Survey Reveals Impact of Climate Change on Insurance Industry Practices APRA Survey Reveals Impact of Climate Change on Insurance Industry Practices
19 Nov 2024: Paige Estritori

A recent analysis by the Australian Prudential Regulation Authority (APRA) reveals that over 90% of general insurers and reinsurers anticipate climate change will influence their underwriting procedures, posing new challenges to the industry. - read more
Fraudulent Claims Lead to Complete Denial of Compensation Fraudulent Claims Lead to Complete Denial of Compensation
18 Nov 2024: Paige Estritori

In a remarkable case highlighting the severe consequences of insurance fraud, an individual's attempt to inflate a theft insurance claim has resulted in the total denial of compensation. Despite a significant portion of the claim being genuine, fraudulent actions negated any potential payout. - read more
Soaring Insurance Premiums Amid Changing Climate Soaring Insurance Premiums Amid Changing Climate
14 Nov 2024: Paige Estritori

As climate change persists, the impact of severe weather on insurance premiums is becoming more evident, pushing affordability out of reach for many Australians. Bernadette Systa, a mother of five, faced an undeniable financial strain as her annual home and contents insurance costs surged from a modest amount to more than twice what she initially paid. This experience echoes a growing dilemma faced by households across the country. - read more
Insurers Eye AI for a Technological Future Insurers Eye AI for a Technological Future
12 Nov 2024: Paige Estritori

The insurance sector is gearing up for a significant technological transformation with plans to integrate artificial intelligence (AI) extensively in the coming years. A survey conducted by Earnix highlights that over two-thirds of insurance companies are planning to deploy AI tools within the next two years. This trend marks a pivotal moment in the industry's journey toward modernization. - read more
APRA Explores Alternative Reinsurance Solutions Amid Market Challenges APRA Explores Alternative Reinsurance Solutions Amid Market Challenges
11 Nov 2024: Paige Estritori

The Australian Prudential Regulation Authority (APRA) is reshaping its approach to the reinsurance sector, focusing on enhancing premium affordability and availability for insurers. In an effort to modernize the reinsurance framework, APRA seeks comprehensive feedback from relevant stakeholders. - read more
Insurance Landscape: Future Trends and Insights Insurance Landscape: Future Trends and Insights
11 Nov 2024: Paige Estritori

In its latest release, designed to enhance industry understanding, CGU has unveiled the third installment in its Strive guide series. This edition provides valuable insights for brokers, highlighting current trends and significant shifts impacting the insurance sector and the broader economic environment. - read more
Insurance Dilemma: Ignored Occupation Costs Claimant His Compensation Insurance Dilemma: Ignored Occupation Costs Claimant His Compensation
08 Nov 2024: Paige Estritori

A recent case involving an Uber Eats driver has highlighted the critical importance of truthfulness when disclosing occupational details to auto insurers. The claimant's car crash claim was rejected due to an undisclosed delivery job, marking a significant case study on the enactment of insurance policy terms. - read more
Regulator Enforces Capital Boost on Insurer Over Compliance Issues Regulator Enforces Capital Boost on Insurer Over Compliance Issues
08 Nov 2024: Paige Estritori

The Australian Prudential Regulation Authority (APRA) has compelled Pacific International Insurance to elevate its capital reserves by $10 million due to apparent inadequacies in the oversight of its intermediary arrangements. - read more
Insurance Dispute Settled with New Rulings Insurance Dispute Settled with New Rulings
07 Nov 2024: Paige Estritori

In a recent adjudication, a property owner faced a coverage denial due to damage attributed to rodents, offering a revealing insight into insurance claim disputes. When a strata property holder reported water damage from a damaged dishwasher hose, her insurance claim was thwarted by the involvement of rodents. - read more
Financial Sectors Grapple With High Reporting of Breaches Financial Sectors Grapple With High Reporting of Breaches
07 Nov 2024: Paige Estritori

The landscape of financial services in Australia is facing challenges as recent disclosures highlight the magnitude of self-reported compliance breaches across industries. The Australian Securities and Investments Commission (ASIC) report for the last financial year has revealed that the insurance sector reported the second-highest number of breaches. - read more
Call for Stronger E-Scooter Insurance Regulations in NSW Call for Stronger E-Scooter Insurance Regulations in NSW
07 Nov 2024: Paige Estritori

The rapid increase in e-scooter usage across New South Wales has prompted renewed calls for improved insurance regulations to safeguard both riders and pedestrians. Genevieve Henderson, president of the Australian Lawyers Alliance NSW, is advocating for mandatory insurance policies that would cover private e-scooter owners and council-managed e-scooter sharing programs. - read more
Surge in Claims for Non-Advised Disability Income Insurance Surge in Claims for Non-Advised Disability Income Insurance
06 Nov 2024: Paige Estritori

Recent analysis reveals individual non-advised disability income insurance is leading the pack with a remarkable claims paid ratio of 113%. In stark contrast, individual policies acquired through personal advice boast a much lower ratio of 68%, as outlined by the latest prudential data. - read more
Controversial Fire Ruling: AFCA Endorses Claim Denial Controversial Fire Ruling: AFCA Endorses Claim Denial
06 Nov 2024: Paige Estritori

A recent decision has stirred considerable attention as an Australian Financial Complaints Authority (AFCA) ruling supported RAC Insurance's denial of a fire claim amidst significant controversy and debate. - read more
Transparency in Premiums: ACCC Highlights Importance of True Costs in Renewals Transparency in Premiums: ACCC Highlights Importance of True Costs in Renewals
06 Nov 2024: Paige Estritori

In a significant move for consumer clarity, the Australian Competition and Consumer Commission (ACCC) has recommended that insurance companies prioritize transparency when displaying previous premium costs in renewal notices. According to the ACCC, the key disclosure figure should be the 'actual' amount paid in the past year by policyholders. - read more
Insurer's Overcharge: A Case for Rigorous Internal Audits Insurer's Overcharge: A Case for Rigorous Internal Audits
05 Nov 2024: Paige Estritori

An overlooked discrepancy by a life insurance company led to thousands of policyholders not receiving promised discounts, having continued unchecked for over a year. This issue was unearthed following an unexpected internal audit, demonstrating the company's need for better oversight and auditing practices. - read more
Insurance Goes Speedy with AI-Powered Support Insurance Goes Speedy with AI-Powered Support
05 Nov 2024: Paige Estritori

In a groundbreaking move, IAG has unveiled an innovative AI-driven tool designed to drastically speed up claims processing. This new utility aims to empower front-line consultants by facilitating quicker claims assessment. CASI, short for Claims Assistant Supporting Intermediated, integrates complex document content, such as product disclosure statements and policy language, to supply fast and precise answers to staff queries. - read more
Broader Solutions Needed for Insurance Affordability, Says ACCC Broader Solutions Needed for Insurance Affordability, Says ACCC
04 Nov 2024: Paige Estritori

Amid escalating climate risks, the Australian Competition and Consumer Commission (ACCC) is calling for broader initiatives to improve insurance affordability. The ACCC has highlighted that while climate-related events become more pronounced, some Australians face insurance unaffordability, often leaving significant assets like homes and small businesses uninsured. - read more
AFCA Upholds Fair Evaluation in Insurance Claim Dispute AFCA Upholds Fair Evaluation in Insurance Claim Dispute
01 Nov 2024: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has directed MetLife to re-evaluate a policyholder’s income protection claim, focusing on justified interpretations of mental health exclusions. - read more
AIG Insurance Tangle Over Vacant Property Break-In Unravels AIG Insurance Tangle Over Vacant Property Break-In Unravels
01 Nov 2024: Paige Estritori

A landlord initially seeking compensation of $102,270 for theft and repair costs following a break-in at a vacant commercial property was awarded $45,724 after a protracted insurance dispute with AIG Australia. The issue revolved around discrepancies over a premium for an unoccupied building. - read more
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Travel Insurance Articles

Japanese Cherry Blossoms: An Aussie’s Seasonal Packing List for Spring Japanese Cherry Blossoms: An Aussie’s Seasonal Packing List for Spring
Japan's springtime is an unfolding story of colour and culture that captures the hearts of travellers worldwide. As the winter snow melts away, the country is draped in a vibrant pink hue, heralding the arrival of the much-anticipated Sakura season. This period is not just a natural spectacle but also a timeless symbol of renewal and hope in Japanese culture. - read more
Clever Ways to Save on Accommodation: Budget Travel Hacks for Aussies Clever Ways to Save on Accommodation: Budget Travel Hacks for Aussies
The concept of travel in Australia inherently brings to mind sweeping landscapes, rugged coastlines, and vast outback adventures. For many Australians, the dream of traversing this scenic wonderland is often tempered by the cold reality of expenses, with accommodation often being a prominent budgetary concern. Yet, far from dimming the wanderlust, this challenge invites a more clever approach to journeying through the land Down Under. - read more
The Savvy Traveller's Checklist for Affordable Travel Insurance The Savvy Traveller's Checklist for Affordable Travel Insurance
Travel insurance is an indispensable component for any savvy traveller from Australia, playing a protective role in a myriad of situations that may occur away from home. Whether it's encountering flight delays, requiring medical assistance, or facing luggage theft, having a solid travel insurance policy can convert potential nightmares into manageable inconveniences. Yet, despite its importance, the process of finding a policy that won't break the bank is increasingly challenging. - read more
10 Common Travel Expense Mistakes and How to Avoid Them 10 Common Travel Expense Mistakes and How to Avoid Them
Travel can be an exciting adventure, but it often comes with a myriad of expenses that can quickly add up. From flights and accommodations to meals and entertainment, the costs can take a toll on your budget. - read more
Your Complete Guide to Understanding Travel Insurance Coverage Your Complete Guide to Understanding Travel Insurance Coverage
Imagine you're on a dream holiday in Europe and suddenly fall ill. Without travel insurance, this unforeseen mishap could turn your trip into a financial nightmare. Unexpected travel mishaps can occur, from medical emergencies to lost luggage, and having travel insurance can provide a safety net. - read more
The Savvy Traveller's Checklist for Affordable Travel Insurance The Savvy Traveller's Checklist for Affordable Travel Insurance
Travel insurance is an indispensable component for any savvy traveller from Australia, playing a protective role in a myriad of situations that may occur away from home. Whether it's encountering flight delays, requiring medical assistance, or facing luggage theft, having a solid travel insurance policy can convert potential nightmares into manageable inconveniences. Yet, despite its importance, the process of finding a policy that won't break the bank is increasingly challenging. - read more
How to Choose the Right Travel Insurance for Your Overseas Holiday How to Choose the Right Travel Insurance for Your Overseas Holiday
Travel insurance is an essential component of any overseas trip, especially for Australians. While exploring new destinations and experiencing different cultures can be exciting, it's crucial to be aware of the potential risks and challenges that can arise along the way. From unexpected medical emergencies to lost luggage or trip cancellations, unforeseen events can quickly turn your dream holiday into a nightmare. - read more
How to Save Money on Travel Insurance Without Compromising on Coverage How to Save Money on Travel Insurance Without Compromising on Coverage
Travel insurance is an essential component of any trip, providing protection and peace of mind for Australian travelers. Whether you are planning a short weekend getaway or an extended overseas adventure, unforeseen circumstances such as medical emergencies, trip cancellations, or lost luggage can quickly derail your plans and drain your finances. - read more
The Essential Guide to Travel Insurance for Australian Travelers The Essential Guide to Travel Insurance for Australian Travelers
Planning a trip is always an exciting experience, but it’s essential to be prepared for unexpected events. This is where travel insurance comes in. For Australian travelers, having the right travel insurance can make all the difference, offering peace of mind and financial protection. - read more
From Flight Cancellations to Lost Luggage: Why Travel Insurance is Crucial From Flight Cancellations to Lost Luggage: Why Travel Insurance is Crucial
Picture this: You're all set for your dream vacation. Suitcases packed, tickets in hand, and the excitement building. But then, an unexpected disappointment hits. Your flight is cancelled. Suddenly, your well-laid plans are thrown into disarray. - read more



Knowledgebase
Term Life Insurance:
A type of life insurance policy that provides coverage for a specified period, such as 10 or 20 years.