- Bali Flight Disruptions Put Natural Disaster Cover in the Spotlight
Renewed flight disruption around Bali has put natural disaster cover back in focus for Australian travellers, after volcanic ash activity in Indonesia again showed how quickly a straightforward holiday can become a logistical and financial problem.
- Why Cruise Holidays Need a Closer Look at Travel Insurance
Recent consumer guidance has put cruise holidays back under the travel insurance microscope, with Australian travellers being reminded that a cruise is not always treated the same way as a standard land-based trip.
- Overseas Medical Emergency Puts Travel Insurance Back in Focus
A recent Australian travel insurance case has offered a sharp reminder that the most expensive travel risk is often the one no traveller expects.
- Bali Theft Warnings Highlight a Bigger Travel Insurance Question
Recent reports of phone and jewellery snatch-thefts in popular Bali tourist areas have put personal belongings back in the travel insurance spotlight. For Australians heading to Indonesia, the issue is not simply whether a stolen phone can be claimed.
- School Holiday Travel Highlights a New Test for Insurance Cover
Australia’s winter school holiday rush has put travel insurance back in the spotlight, with families heading to Bali, Fiji and Thailand, skiers travelling to New Zealand and domestic holidaymakers chasing either snow or sunshine closer to home.
- Why Pre-Existing Medical Conditions Need Extra Attention Before You Travel
Australian travellers with pre-existing medical conditions have been given a timely reminder to look beyond price when arranging travel insurance, with recently updated consumer guidance placing renewed emphasis on disclosure, medical assessments and policy wording.
- Medical Timing Decides Travel Insurance Claim Dispute
A recent travel insurance dispute reported by Insurance News has put a spotlight on one of the most important parts of any cancellation claim: timing.
- SCTI Highlights Increase in Domestic Travel Insurance Claims and Coverage Gaps
Southern Cross Travel Insurance (SCTI) has reported a significant increase in domestic travel insurance claims, shedding light on the existing coverage gaps among Australian travellers. In the first eight and a half months of 2025, SCTI settled over $240,000 in claims related to local and interstate trips.
- Allianz Partners Strengthens Australian Presence with nib Acquisition
In a significant development within the Australian travel insurance industry, Allianz Partners has announced the acquisition of a substantial portion of nib Group's travel insurance portfolio in Australia and New Zealand.
- Freely Launches Tailored Travel Insurance Plans for Australians
Freely Travel Insurance has unveiled three innovative travel insurance plans designed to cater to the varied needs of Australian travellers. The newly introduced plans—Essentials, Explorer, and Explorer Pro—offer different levels of coverage, ensuring that individuals can select a policy that aligns with their specific travel requirements and budgets.
- Europ Assistance Australia Gains APRA Approval to Underwrite Travel Insurance
Europ Assistance Australia (EAA) has achieved a significant milestone by obtaining a general insurance licence from the Australian Prudential Regulation Authority (APRA). This authorisation enables EAA to underwrite its own travel insurance products, marking a pivotal step in its commitment to the Australian market.
- Europ Assistance Australia Begins Underwriting Its Own Travel Insurance Policies
In a significant development for the Australian travel insurance sector, Europ Assistance Australia (EAA) has been granted a general insurance licence by the Australian Prudential Regulation Authority (APRA). This authorisation enables EAA to underwrite its own travel insurance products, marking a pivotal step in its commitment to the Australian market.
- Cover-More and Aon Collaborate to Enhance Travel Insurance Offerings in Australia
In a strategic move to bolster travel insurance services in Australia, Cover-More, a subsidiary of Zurich's Cover-More Group, has entered into a partnership with global professional services firm Aon. This collaboration aims to provide comprehensive travel insurance solutions to Aon's retail clients and employees across Australia.
- ATIA Intensifies Efforts to Secure Permanent Travel Insurance Sales Rights for Agents
The Australian Travel Industry Association (ATIA) is actively campaigning to secure the permanent right for travel agents, tour operators, and accredited travel businesses to sell travel insurance at the time of booking. This initiative follows an exemption granted in 2021, which is set to expire in October 2026.
- Europ Assistance Australia Begins Underwriting Its Own Travel Insurance Policies
In a significant development for the Australian travel insurance sector, Europ Assistance Australia (EAA) has been granted a general insurance licence by the Australian Prudential Regulation Authority (APRA). This authorisation enables EAA to underwrite its own travel insurance products, marking a pivotal step in its commitment to the Australian market.
- Cover-More and Aon Forge Strategic Partnership to Enhance Travel Insurance Offerings
In a strategic move to bolster travel insurance services in Australia, Cover-More, a subsidiary of Zurich's Cover-More Group, has entered into a partnership with global professional services firm Aon. This collaboration aims to provide comprehensive travel insurance solutions to Aon's retail clients and employees across Australia.
- ATIA Intensifies Efforts to Secure Permanent Travel Insurance Sales Rights for Agents
The Australian Travel Industry Association (ATIA) is actively campaigning to secure the permanent right for travel agents, tour operators, and accredited travel businesses to sell travel insurance at the time of booking. This initiative follows an exemption granted in 2021, which is set to expire in October 2026.
- Go Insurance Launches New Cover Amid Global Travel Risks
In a significant development for Australian travellers, Go Insurance has announced the launch of its War & Armed Conflict Disruption Cover Extension. This new offering aims to provide enhanced protection for travellers navigating the complexities of global risks.
- 1Cover and Adyen Collaborate to Modernise Payment Infrastructure
In a strategic move to enhance operational efficiency, Australian travel insurer 1Cover has partnered with global fintech company Adyen to modernise its payment infrastructure across Australia and New Zealand. This collaboration aims to consolidate multiple payment systems into a single platform, thereby improving efficiency and customer experience.
- Europ Assistance Australia Now Underwriting Its Own Travel Insurance Policies
In a significant development for the Australian travel insurance sector, Europ Assistance Australia (EAA) has been granted a general insurance licence by the Australian Prudential Regulation Authority (APRA). This authorisation enables EAA to underwrite its own travel insurance products, marking a pivotal step in its commitment to the Australian market.
- ATIA Pushes for Permanent Travel Insurance Sales Rights for Agents
The Australian Travel Industry Association (ATIA) is intensifying its efforts to secure a permanent authorisation for travel agents, tour operators, and accredited travel businesses to sell travel insurance at the time of booking. This initiative follows an exemption granted in 2021, which is set to expire in October 2026.
- Nib Divests World Nomads International Travel Insurance to Focus on Core Health Services
In a strategic move to concentrate on its core health insurance operations, Nib Holdings has entered into a binding agreement to sell its World Nomads international travel insurance business to International Medical Group (IMG) for a cash consideration of $67.5 million.
- Cover-More and Aon Forge New Travel Insurance Partnership in Australia
In a significant development for the Australian travel insurance market, Cover-More, a subsidiary of Zurich's Cover-More Group, has entered into a strategic partnership with global brokerage firm Aon. This collaboration designates Cover-More as the exclusive provider of travel insurance products to Aon's Australian retail customers and employees.
- ATIA Intensifies Efforts to Secure Permanent Travel Insurance Sales Rights
The Australian Travel Industry Association (ATIA) is actively campaigning to secure the permanent right for travel agents, tour operators, and accredited travel businesses to sell travel insurance at the time of booking. This initiative follows an exemption granted in 2021, which is set to expire in October 2026.
- SCTI Highlights Increase in Domestic Travel Insurance Claims and Coverage Gaps
Southern Cross Travel Insurance (SCTI) has reported a significant increase in domestic travel insurance claims, shedding light on the existing coverage gaps among Australian travellers. In the first eight and a half months of 2025, SCTI settled over $240,000 in claims related to local and interstate trips.
- Europ Assistance Australia Now Underwrites Its Own Travel Insurance Policies
Europ Assistance Australia (EAA) has achieved a significant milestone by obtaining a general insurance licence from the Australian Prudential Regulation Authority (APRA). This development allows EAA to underwrite its own travel insurance products, marking a new chapter in its commitment to Australian travellers.
- RACV Highlights Risks of Last-Minute Travel Insurance Purchases
Recent insights from the Royal Automobile Club of Victoria (RACV) reveal a concerning trend among Australian travellers: 35% are purchasing travel insurance within seven days of departure, with 5% waiting until the day they leave. This last-minute approach can lead to significant gaps in coverage and benefits.
- Allianz Partners Highlights Risks of Travelling Uninsured for Australians
Allianz Partners is calling on Australian travellers to reassess their approach to travel insurance, following research revealing that 14% of Australians embark on overseas trips without any coverage. This statistic is even more pronounced among younger travellers under 30, with 23% travelling uninsured.
- Europ Assistance Australia Gains Licence to Underwrite Travel Insurance
Europ Assistance Australia (EAA) has achieved a significant milestone by obtaining a general insurer licence, allowing the company to underwrite its own travel insurance products. This development underscores EAA's dedication to the Australian market and its travellers.
- Middle East Conflict Causes Flight Cancellations: Guidance for Australian Travellers
The escalation of conflict in the Middle East has resulted in significant disruptions to air travel, affecting numerous Australian travellers. Airspace closures over countries such as Iran, Iraq, Israel, Syria, Kuwait, Bahrain, Jordan, and the United Arab Emirates have led to widespread flight cancellations and delays.
- Europ Assistance Australia Now Licensed to Underwrite Travel Insurance
Europ Assistance Australia (EAA) has achieved a significant milestone by obtaining a general insurer licence, enabling the company to underwrite its own travel insurance products. This development underscores EAA's dedication to the Australian market and its travellers.
- Navigating Travel Insurance Coverage During Middle East Unrest
Recent conflicts in the Middle East have led to significant disruptions in air travel, prompting Australian travellers to reassess their travel insurance coverage. Understanding how such policies respond to war-related events is crucial for those planning trips through affected regions.
- Australian Travel Insurers Extend Support During Middle East Conflict
In response to the escalating conflict in the Middle East, Australian travel insurers have mobilised additional resources to support affected travellers. The Insurance Council of Australia (ICA) announced that insurers are providing dedicated 24/7 assistance, coordinating medical care, and prioritising support for those in impacted regions.
- Rising Domestic Travel Claims Reveal Insurance Coverage Gap
Southern Cross Travel Insurance (SCTI) has reported a notable gap between Australians' attitudes towards domestic travel insurance and the claims being paid. In the first eight and a half months of 2025, SCTI settled over $240,000 in claims for local and interstate trips.
- RACV Advises Travellers to Review Insurance Amid Rising Flight Cancellations
Australian travellers are facing ongoing flight disruptions, with cancellation rates climbing above long-term averages. According to the latest data from the Bureau of Infrastructure, Transport and Regional Economics (BITRE), the national flight cancellation rate reached 2.6% in February 2025, exceeding the long-term average of 2.2%.
- Allianz Partners Highlights Risks of Travelling Uninsured
Recent research conducted by the Insurance Council of Australia (ICA) and the Department of Foreign Affairs and Trade (DFAT) has unveiled a concerning trend: approximately 14% of Australian travellers embark on international journeys without any form of travel insurance.
- Rising Medical Costs Lead to Surge in High-Value Travel Insurance Claims
Southern Cross Travel Insurance (SCTI) has reported a notable rise in high-cost travel insurance claims, underscoring the escalating medical expenses faced by Australian travellers abroad. The insurer's most expensive claim last year amounted to $672,630, a 259% increase compared to the previous year's highest claim.
- Australian Travel Insurers Extend Support During Middle East Conflict
In response to the ongoing conflict in the Middle East, Australian travel insurers have mobilised additional resources to support customers impacted by the situation. The Insurance Council of Australia (ICA) announced that insurers are providing dedicated 24/7 assistance, coordinating medical care, and prioritising support for those in affected regions.
- The Financial Perils of Travelling Uninsured: A Wake-Up Call for Australians
Recent research has unveiled a concerning trend: 14% of Australian travellers embark on international journeys without any form of travel insurance. This statistic is even more alarming among younger travellers under 30, with nearly one in four opting to travel uninsured.
- Allianz Australia Penalised for Misleading Travel Insurance Information
In a significant ruling, the Supreme Court of New South Wales has imposed fines totaling $16.8 million on Allianz Australia Insurance and its subsidiary, AWP Australia, for disseminating misleading information about their travel insurance products between 2016 and 2018.
- Survey Highlights Alarming Number of Australians Travelling Uninsured
Recent research conducted by the Insurance Council of Australia (ICA) and the Department of Foreign Affairs and Trade (DFAT) has unveiled a concerning trend: approximately 14% of Australian travellers embark on international journeys without any form of travel insurance.
- Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
- Allianz Australia Penalised for Misleading Travel Insurance Information
In a significant ruling, the Supreme Court of New South Wales has imposed fines totaling $16.8 million on Allianz Australia Insurance and its subsidiary, AWP Australia, for disseminating misleading information about their travel insurance products between 2016 and 2018.
- Survey Highlights Alarming Number of Australians Travelling Uninsured
Recent research conducted by the Insurance Council of Australia (ICA) and the Department of Foreign Affairs and Trade (DFAT) has unveiled a concerning trend: approximately 14% of Australian travelers embark on international journeys without any form of travel insurance.
- Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travelers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
- Survey Highlights Alarming Number of Australians Travelling Uninsured
Recent research conducted by the Insurance Council of Australia (ICA) and the Department of Foreign Affairs and Trade (DFAT) has unveiled a concerning trend: approximately 14% of Australian travelers embark on international journeys without any form of travel insurance.
- Allianz Partners Highlights Risks of Travelling Uninsured
Recent research conducted by the Insurance Council of Australia (ICA) and the Department of Foreign Affairs and Trade (DFAT) has unveiled a concerning trend: approximately 14% of Australian travellers embark on international journeys without any form of travel insurance.
- Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
- Qantas Travel Insurance Honoured with Mozo Experts Choice Award 2024
Qantas Travel Insurance has been recognised in the 2024 Mozo Experts Choice Awards for Travel Insurance, showcasing its exceptional value for their Annual Multi Trip Travel Insurance policy.
- Allianz Australia Penalised for Misleading Travel Insurance Information
In a significant ruling, the Supreme Court of New South Wales has imposed fines totaling $16.8 million on Allianz Australia Insurance and its subsidiary, AWP Australia, for disseminating misleading information about their travel insurance products between 2016 and 2018.
- Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
- Allianz Australia Penalised for Misleading Travel Insurance Information
In a significant ruling, the Supreme Court of New South Wales has imposed fines totaling $16.8 million on Allianz Australia Insurance and its subsidiary, AWP Australia, for disseminating misleading information about their travel insurance products between 2016 and 2018.
- Allianz Partners Highlights Risks of Travelling Uninsured
Recent research conducted by the Insurance Council of Australia (ICA) and the Department of Foreign Affairs and Trade (DFAT) has unveiled a concerning trend: approximately 14% of Australian travellers embark on international journeys without any form of travel insurance.
- Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
- Allianz Australia Penalised for Misleading Travel Insurance Information
In a significant ruling, Allianz Australia Insurance and its subsidiary, AWP Australia, have been fined a total of $16.8 million for providing misleading information about their travel insurance products.
- Allianz Partners Highlights Risks of Travelling Uninsured
Recent research conducted by the Insurance Council of Australia (ICA) and the Department of Foreign Affairs and Trade (DFAT) has unveiled a concerning trend: approximately 14% of Australian travellers embark on international journeys without any form of travel insurance.
- Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
- Allianz Partners Introduces Tailored Cruise Travel Insurance for Australians
In a strategic move to cater to the growing number of Australian cruise enthusiasts, Allianz Partners has unveiled a cruise-specific travel insurance product in collaboration with Norwegian Cruise Line (NCL). This initiative aims to provide comprehensive coverage tailored to the unique needs of cruise travellers.
- Allianz Partners Highlights the Risks of Travelling Uninsured
Recent research commissioned by the Insurance Council of Australia (ICA) and the Department of Foreign Affairs and Trade's (DFAT) Smartraveller program has unveiled a concerning trend: approximately 14% of Australian travellers embark on international journeys without any form of travel insurance.
- Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
- Rising Travel Insurance Claims Among Australians Visiting Bali
The allure of Bali continues to captivate Australian travellers, with a notable 43% increase in travel insurance policies purchased for the destination since the 2022/23 summer season.
- Unveiling Hidden Exclusions in Travel Insurance Policies
Australian travellers are being urged to carefully review their travel insurance policies to identify potential exclusions that could affect their coverage. Legal expert Peter Carter from Carter Capner Law highlights that certain activities, such as riding motorbikes or jet skis and consuming alcohol, are often classified as high-risk by insurers.
- Qantas Travel Insurance Honoured with Mozo Experts Choice Award 2024
Qantas Travel Insurance has been recognised in the 2024 Mozo Experts Choice Awards for Travel Insurance, showcasing its exceptional value for their Annual Multi Trip Travel Insurance policy.
- SCTI Highlights Top 10 Costliest Travel Insurance Claims of 2024
Southern Cross Travel Insurance (SCTI) has unveiled its top 10 most expensive international travel claims made by Australian travellers in 2024, shedding light on the significant financial risks associated with unforeseen incidents abroad.
- Allianz Partners Highlights the Risks of Travelling Uninsured
Recent research conducted by the Insurance Council of Australia (ICA) and the Department of Foreign Affairs and Trade (DFAT) has revealed a concerning trend: one in seven Australian travellers embark on overseas trips without any form of travel insurance.
- Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
- ASIC Initiates Legal Proceedings Against RACQ Insurance for Misleading Premium Information
The Australian Securities and Investments Commission (ASIC) has commenced Federal Court proceedings against RACQ Insurance, a subsidiary of Insurance Australia Group (IAG), alleging that the insurer misled over 570,000 customers through deceptive premium comparison pricing in renewal notices issued between September 2019 and December 2024.
- Rising Travel Insurance Claims Among Australians Visiting Thailand
Southern Cross Travel Insurance (SCTI) has reported a significant 43% increase in emergency assistance cases involving Australian travellers in Thailand compared to the previous year. This surge underscores the importance of comprehensive travel insurance for those venturing abroad.
- Open Insurance Unveils Innovative AI-Powered Travel Insurance for Australians
Open Insurance, the parent company of the AI-driven brand Huddle, has launched a new travel insurance product tailored for the Australian market. This marks the company's return to offering travel insurance locally since the COVID-19 pandemic.
- Allianz Australia Penalised for Misleading Travel Insurance Information
In a significant ruling, Allianz Australia Insurance and its subsidiary, AWP Australia, have been fined a total of $16.8 million for providing misleading information about their travel insurance products.
- Hidden Exclusions in Travel Insurance: What Australian Travellers Need to Know
Australian travellers are being urged to carefully review their travel insurance policies to identify potential exclusions that could affect their coverage. Legal expert Peter Carter from Carter Capner Law highlights that certain activities, such as riding motorbikes or jet skis and consuming alcohol, are often classified as high-risk by insurers.
- Cover-More's New Cancellation Cover: What Travellers Need to Know
In a significant development for Australian travellers, Cover-More has unveiled a new trip cancellation product designed to offer broader protection against unforeseen disruptions. This initiative addresses common concerns among travellers about the limitations of existing cancellation policies.
- Allianz and Norwegian Cruise Line: A New Era of Cruise Travel Insurance
In a strategic move to enhance travel protection for cruise passengers, Allianz Partners Australia has partnered with Norwegian Cruise Line to offer specialised travel insurance coverage. This collaboration aims to provide cruisers with policies tailored to the unique aspects of sea voyages.
- Cover Genius and Luxury Escapes: Elevating Travel Protection for Australians
In a move that underscores the evolving landscape of travel insurance, Cover Genius has expanded its partnership with Luxury Escapes to include trip cancellation protection. This enhancement aims to provide Australian travellers with more robust coverage, ensuring that unforeseen events don't derail their holiday plans.
- New Entry Guidelines for Aussies Traveling to Europe
Thinking about jet-setting to Europe come 2025? Aussie travelers should prepare for some new regulations before adventuring through the cultural landscapes of the continent.
