Alternatively, Travel Insurance Online also welcomes all feedback and suggestions in relation to this website.
If your enquiry is not related to a quote, please use our online help to ensure that we can assist you promptly.
Alternatively you can write to us at the following address;
PO Box 1183 Palm Beach, Queensland, Australia 4221
Our registered office address is 43 Larch Street Tallebudgera, Qld Australia 4228
Australian Credit Licensing Information
This website is owned and operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust) 43 Larch Street Tallebudgera QLD 4228, A.C.N. 010281008, authorised credit representative of Saccasan Pty Ltd, Australian Credit License 386297. Visit the ASIC website for additional licensing information.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Travel plays a significant role in family bonding. There's nothing quite like exploring new places together, creating lasting memories, and experiencing adventures that will be talked about for years to come. - read more
Welcome to our guide on travel insurance! Whether you're planning a domestic getaway or an international adventure, travel insurance is a crucial part of your trip preparation. It provides peace of mind by covering unexpected expenses like medical emergencies, trip cancellations, and lost luggage. For Australian travellers, it is particularly important given the distance and expense often involved in overseas trips. - read more
Travel can be an exciting adventure, but it often comes with a myriad of expenses that can quickly add up. From flights and accommodations to meals and entertainment, the costs can take a toll on your budget. - read more
Travel insurance is an indispensable component for any savvy traveller from Australia, playing a protective role in a myriad of situations that may occur away from home. Whether it's encountering flight delays, requiring medical assistance, or facing luggage theft, having a solid travel insurance policy can convert potential nightmares into manageable inconveniences. Yet, despite its importance, the process of finding a policy that won't break the bank is increasingly challenging. - read more
Japan's springtime is an unfolding story of colour and culture that captures the hearts of travellers worldwide. As the winter snow melts away, the country is draped in a vibrant pink hue, heralding the arrival of the much-anticipated Sakura season. This period is not just a natural spectacle but also a timeless symbol of renewal and hope in Japanese culture. - read more
In a significant ruling, Allianz Australia Insurance and its subsidiary, AWP Australia, have been fined a total of $16.8 million for providing misleading information about their travel insurance products. The Supreme Court of New South Wales found that between 2016 and 2018, the companies misrepresented the extent of coverage available to consumers, leading to potential misunderstandings about policy benefits. - read more
The allure of Bali continues to captivate Australian travellers, with a notable 43% increase in travel insurance policies purchased for the destination since the 2022/23 summer season. This surge has corresponded with a 50% rise in related insurance claims, now accounting for 16% of all claims submitted to Southern Cross Travel Insurance (SCTI) in 2024. - read more
Australian travellers are being urged to carefully review their travel insurance policies to identify potential exclusions that could affect their coverage. Legal expert Peter Carter from Carter Capner Law highlights that certain activities, such as riding motorbikes or jet skis and consuming alcohol, are often classified as high-risk by insurers. Incidents occurring during these activities may lead to claim rejections. - read more
In a significant development for Australian travellers, Cover-More has unveiled a new trip cancellation product designed to offer broader protection against unforeseen disruptions. This initiative addresses common concerns among travellers about the limitations of existing cancellation policies. - read more
In a strategic move to enhance travel protection for cruise passengers, Allianz Partners Australia has partnered with Norwegian Cruise Line to offer specialised travel insurance coverage. This collaboration aims to provide cruisers with policies tailored to the unique aspects of sea voyages. - read more