Europ Assistance Australia Begins Underwriting Its Own Travel Insurance Policies

Since entering the Australia and New Zealand markets in 2022 through the acquisition of InsureandGo and Tick, EAA has rapidly expanded its presence. The company has established offices in Brisbane and Auckland, complementing its Sydney headquarters, and has formed strategic partnerships with major entities like Flight Centre Travel Group. In 2025 alone, EAA supported over 1.3 million travellers from Australia and New Zealand through its comprehensive global assistance network.

Justin Sebire, CEO of Europ Assistance in Australia and New Zealand, emphasised the company's mission: "Our goal has always been to assist travellers from distress to relief, anytime. Securing our own licence in Australia strengthens our ability to deliver on that promise with even greater speed, care, and accountability."

Independent Chair Francois de Meneval highlighted the significance of the licence: "This authorisation provides EAA with the flexibility to design and deliver products that are closely aligned with how, where, and why Australians travel, ensuring that relevant, modern, and future-ready insurance solutions are available."

For Australian travellers, this development translates to more tailored and responsive travel insurance options. With EAA's enhanced capability to manage product design, pricing, and risk directly within the Australian regulatory framework, customers can expect products that better reflect their specific needs and travel behaviours.

As the travel landscape continues to evolve, having insurers like EAA with a strong local presence and the ability to underwrite their own policies ensures that Australian travellers have access to comprehensive and reliable coverage, providing peace of mind for their journeys ahead.